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Customer Service$19.99Add to cart
Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines of a company, serving the people who buy your…
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Customer Support$19.99Add to cart
Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we approach customer support. It now encompasses the internet, websites, webchats,…
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Cyber Security$19.99Add to cart
Every organization is responsible for ensuring Cyber Security. The ability to protect its information systems from impairment or even theft is essential to success. Implementing effective security measures will not…
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Delivering Constructive Criticism$19.99Add to cart
Delivering Constructive Criticism is one of the most challenging things for anyone. Through this workshop your participants will gain valuable knowledge and skills that will assist them with this challenging…
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Developing a Lunch and Learn$19.99Add to cart
Crating a Lunch and Learn session is a low cost training option. It is a great way to introduce a topic or give a small demonstration on a new…
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Developing Corporate Behavior$19.99Add to cart
With this workshop your participants will be able to develop a business environment that reflects a positive set of values and ethics. Aligning these characteristics with corporate standards is…
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Developing Creativity$19.99Add to cart
Children have an innate creative ability when they are born, but for some reason adults can lose it along the way. Your participants will move out of the mundane,…
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Developing New Managers$19.99Add to cart
With this workshop your candidates will be provided the skills they need to succeed. By identifying prospective managers early and identifying a clear management track, your company will prosper…
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Digital Citizenship$19.99Add to cart
Our Digital Citizenship course will give your participants the guidance needed in the ever changing digital world. As our lives are lived more and more online we all need to translate…
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Diversity and Inclusion$19.99Add to cart
Experiencing diversity is a part of living in a civilized society. Difference does not equal a right way and a wrong way, it is variety that can lead to…
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Emotional Intelligence$19.99Add to cart
Emotional intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since…
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Emotional Intelligence at Work$19.99Add to cart
What does the phrase “emotional intelligence in the workplace” encompass? There are five main areas of focus that are included in most studies: Self-awareness – of emotions and self-worth,…
